At Hotel Blossom, we strive to provide a seamless booking experience for our guests. This Cancellation & Refund Policy outlines the terms applicable to reservations made through our website https://hotelblossom.in/ or through our reservation team.
1. Reservation Confirmation
A reservation is considered confirmed only after:
- Successful payment (full or partial, as applicable).
- Receipt of a booking confirmation via email, SMS, or WhatsApp from Hotel Blossom.
2. Cancellation Policy
Cancellation terms may vary depending on the booking type, promotional offer, or package selected.
Standard Booking Policy:
- Cancellation made 48 hours or more before the scheduled check-in time: No cancellation charges (if applicable under the selected rate plan).
- Cancellation made within 48 hours of check-in: Charges equivalent to one night’s stay may apply.
- No-Show: Failure to arrive without prior cancellation may result in charges up to 100% of the booking amount.
For special promotional rates, discounted offers, festival bookings, group bookings, or non-refundable plans, cancellation may not be permitted.
3. Modification of Booking
Guests may request changes to:
- Check-in or Check-out dates
- Room category
- Number of guests
All modifications are subject to room availability and applicable rate differences.
4. Refund Policy
Where a refund is applicable:
- Refunds will be processed to the original payment method used for booking.
- Refund processing may take 7–14 business days, depending on the payment provider or bank.
- Transaction charges, payment gateway fees, or bank charges (if applicable) may be deducted from the refundable amount.
5. Non-Refundable Bookings
Bookings made under:
- Promotional offers
- Discounted packages
- Corporate negotiated rates
- Special event or festive offers
- Non-refundable rate plans
are generally not eligible for cancellation or refund, unless otherwise specified at the time of booking.
6. Early Departure
If a guest chooses to check out earlier than the confirmed departure date, the remaining unused nights may not be refunded unless approved by Hotel Management.
7. Booking Cancellation by Hotel
Hotel Blossom reserves the right to cancel a reservation due to:
- Payment failure
- Incorrect pricing or booking information
- Unforeseen operational circumstances
- Force majeure events
- Violation of hotel policies
In such cases, any eligible payment received will be refunded in accordance with applicable laws.
8. Force Majeure
Hotel Blossom shall not be liable for cancellations or interruptions caused by events beyond its reasonable control, including natural disasters, government restrictions, pandemics, strikes, civil disturbances, or other unforeseen events.
9. Contact for Cancellation
To cancel or modify your reservation, please contact us at the earliest.
Hotel Blossom
Website: https://hotelblossom.in/
Email: info@hotelblossom.in (replace with your official email if different)
Note: If your reservation was made through an Online Travel Agency (OTA) such as Booking.com, MakeMyTrip, Goibibo, Agoda, or Expedia, the cancellation and refund will be governed by the respective OTA’s policies. Please contact the platform through which you made your reservation for assistance.
